Privacy Policy

Last Updated: June 2026

NOVOXA LIMITED is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.

Information We Collect

When you visit our website or place an order, we may collect the following information:

• Name

• Email address

• Phone number

• Billing and shipping address

• Payment information

• Order history

• IP address and device information

How We Use Your Information

We use your information to:

• Process and fulfill orders

• Provide customer support

• Improve our website and services

• Send order updates and shipping notifications

• Prevent fraud and unauthorized transactions

• Comply with legal obligations

Payment Security

All payments are processed securely through trusted third-party payment providers. We do not store or have access to your complete payment card details.

Cookies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and improve our services.

You may disable cookies through your browser settings; however, some features of the website may not function properly.

Sharing Information

We do not sell, rent, or trade your personal information.

We may share information with trusted service providers, including:

• Payment processors

• Shipping carriers

• Website hosting providers

• Analytics and marketing partners

These providers only receive information necessary to perform their services.

Data Retention

We retain personal information only as long as necessary to fulfill orders, provide services, comply with legal obligations, and resolve disputes.

Your Rights

Depending on your location, you may have the right to:

• Access your personal information

• Request correction of inaccurate data

• Request deletion of your personal information

• Object to certain processing activities

• Withdraw consent where applicable

To exercise these rights, please contact us.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.

Contact Information

NOVOXA LIMITED

Company Number: 16558011

Registered Office:
Suite 2, 89A London Road,
Leicester, England, LE2 0PF,
United Kingdom

Email: support@novoxa.com

By using our website, you agree to the terms of this Privacy Policy.